3 ways to bring back more customers

September 30, 2010 by Michele McGovern

Make new customers long-time customers with these three tips.

Customers expect you will:

Deliver on promises. As the adage goes, “Under promise, over deliver.” Tell them what you know you can do – and nothing more. Then keep them loyal with a little more.
Meet their needs. Always confirm what they need before trying to deliver it.
Value their business. Thank customers for something – their business, comments, concerns, purchase, time, etc. – every time you talk to them.

Jack Thurby Says:
October 3rd, 2010 at 1:52 pm
Hi thanks for this not interesting post. But I still do not get the second part though!

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Bob: Yes, possibly true at he personal level. Good for me... the heck with everyone else, right? I'm thinking that this advi...

Faith Trusts: I have a question though... What if you have a job that requires you to multi-task? I work in a job where, when someon...

Jack Thurby: Hi thanks for this not interesting post. But I still do not get the second part though!...

Essie: I don't understand #4 -- "Pronounce "ing" at the end of words". Which words? It certainly can't be all words that you ...

Myriam T.: too bad there is no "I like" button on this article!!!! I love it and it's so true.......

Ulka Rodgers: Good ideas. It would be even more effective if they actually solved the problem and contacted the customer to follow up....

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