CustomerContactNews.com » tag » proactive service

5 ways to show your customers the love today (and every day)


February 14, 2012 by Michele McGovern

There’s no time like the present to show customers the love they deserve (and crave). Try these tactics.

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How you can use other companies’ missteps to build loyalty


December 13, 2011 by Michele McGovern

When other companies mess up, you might be able to use their mistakes to build loyalty with your customers. Here’s what to do. 

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3 ways to stay in touch with customers without being a pest


November 9, 2011 by Michele McGovern

How can you keep in touch with customers without being a pest? Contact center pros can use these tactful ways to stay connected to customers.

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3 ways to build rapport with new customers


October 20, 2011 by Michele McGovern

New customers are even better to have if they become loyal. Here are three tips to help create that relationship.

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    See what readers are saying...

    • Bob: Yes, possibly true at he personal level. Good for me... the heck with everyone else, right? I'm thinking that this advi...
    • Faith Trusts: I have a question though... What if you have a job that requires you to multi-task? I work in a job where, when someon...
    • Jack Thurby: Hi thanks for this not interesting post. But I still do not get the second part though!...
    • Essie: I don't understand #4 -- "Pronounce "ing" at the end of words". Which words? It certainly can't be all words that you ...
    • Myriam T.: too bad there is no "I like" button on this article!!!! I love it and it's so true.......
    • Ulka Rodgers: Good ideas. It would be even more effective if they actually solved the problem and contacted the customer to follow up....







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