Customer Contact News – News About Finding & Keeping Customers

How True Alliance is tapping omnichannel data and AI to further marketing and service personalisation

AI-powered service operations, along with more personalised marketing and digital journeys thanks to an omnichannel customer view, are the latest milestones achieved by True Alliance as it progresses … [Read More...] about How True Alliance is tapping omnichannel data and AI to further marketing and service personalisation

All USA Franchises, America’s Leading Franchise Portal for Investors and Entrepreneurs, Refreshes Its Logo

All USA Franchises' modernized logo encapsulates its continued mission of being the preferred FREE franchise portal in the industry. All USA Franchises has outranked … [Read More...] about All USA Franchises, America’s Leading Franchise Portal for Investors and Entrepreneurs, Refreshes Its Logo

Nymbus’s Allison Netzer On Building A Brand First Mindset + Value Reimagined As Mutual Exchange Between Company + Customer

Marketing is evolving to be more human, authentic, and emotive than ever before, while at the same time being forced to pivot from being an ethereal, touchy, feely “thing,” to an engine that drives an … [Read More...] about Nymbus’s Allison Netzer On Building A Brand First Mindset + Value Reimagined As Mutual Exchange Between Company + Customer