Customer Contact News – News About Finding & Keeping Customers

4 Tips to Capitalize on Waning Daylight This Week — RISMedia

Summer has come and gone. The temperature is falling. And the days are getting darker earlier. This would typically mean a slight reprieve from the frenzied summer activity for agents, but that isn’t … [Read More...] about 4 Tips to Capitalize on Waning Daylight This Week — RISMedia

Autonomous Service Technology is Putting Customers

When we think about the recent buzz around the word “autonomous,” our minds often tend to think of vehicles, specifically the emerging world of self-driving cars. From Google, to Tesla, to mainstream … [Read More...] about Autonomous Service Technology is Putting Customers