Welcome to CUSTOMER COMMENTARY!
We’re a fast-growing online news service focused on customers – how to find them, how to contact them, how to work with them and how to keep them. Businesses can’t prosper until and unless they have customers.
We offer fresh and informed articles, analysis and commentary on such topics as customer service and marketing technology.
Our journalists and editorial staff work with businesses, researchers and media representatives from different companies to deliver quality content every day.
Laura Peterley: Senior Editor
Jonah Amberlin: Staff Reporter
Sarah Inman: Student Intern
Thanks for visiting!