Welcome to CUSTOMER COMMENTARY!

We’re a fast-growing online news service focused on customers – how to find them, how to contact them, how to work with them and how to keep them. Businesses can’t prosper until and unless they have customers.

We offer fresh and informed articles, analysis and commentary on such topics as customer service and marketing technology.

Our journalists and editorial staff work with businesses, researchers and media representatives from different companies to deliver quality content every day.

Laura Peterley: Senior Editor

 

 

 

 

Jonah Amberlin: Staff Reporter

 

 

 

 

Sarah Inman: Student Intern

 

 

 

Thanks for visiting!