Last week we introduced you to this year’s MarTech Replacement Survey which, among other things, showed just how bullish marketing organizations were to make changes to their marketing technology stacks during the pandemic.

This week, we’re sharing some key data on specific platforms from the report.

The main objective of the survey was to find out the kinds of solutions replaced and the reasons marketers swapped them out. Our data showed that organizations replaced a large range of tools, some very central to marketing activities. Here is the breakdown:

Category analysis

Marketing Automation and Email. The most widely replaced solutions surely reflect the intensified need for digital engagement we’ve witnessed over the past year to 15 months. Marketing Automation (24%) and Email Distribution (23%) heads the list. CDPs/DMPs showed growth, but it wasn’t quite as strong (15%). The solutions listed in the 2019 survey were slightly different (the space, of course, changes fast), but marketing automation has topped the list two years running. In contrast, only 6% of respondents reported replacing email solutions in 2019, signaling the greater importance of email in pandemic times. Of course, for many businesses, marketing automation acts as their email solution.

CRM. The number three solution replaced was CRM (23%), which was surprising because while B2B businesses especially had good reasons to acquire a CRM in 2020, it’s not as clear why existing CRMs needed replacing. The most likely explanation relates to the increasingly digital nature of the B2B purchase journey and the need to execute data-driven engagement at the right touchpoints. The results suggest that a lot of the CRMs previously in place didn’t support that need. It’s also possible that the replaced CRMs were not playing well with execution solutions like Marketing Automation.

Virtual and remote. Predictably, there were upgrades for virtual event management (16%) and for those kinds of workflow tools that might not strictly be marketing-specific, but which help distributed marketing and marketing operations teams get their work done (15%). It will be interesting to see a year from now whether those solutions will still be valued; we’re guessing that in a hybrid real/digital world the answer is yes.

E-commerce and CMS. With so many B2B organizations compelled to offer digital support for the purchase journey, and even self-serve options in categories previously strongly driven by in-person contact with sales, we might have expected to see more focus on e-commerce solutions or the CMSs that support e-commerce and other digital content. 17% did replace their CMS, 11% their e-commerce solution. Digital asset management (12%) is also part of the content marketing stack. Because of the rapidly increased importance of content, this might be taken as an indication that organizations were largely happy with what they had.

Audience and intelligence. Other replacements hitting double figures were Attribution/Performance Tools at 19%; Analytics/Business Intelligence (17%); and SEO Tools (16%). With the pandemic leading to more digital focus, businesses with the budget focused on digital advertising. So it is not surprising that marketers replaced performance tools. SEO also became hugely important for companies as digital presence became the only storefront that mattered during the height of the pandemic. And with increased emphasis on digital activities, we suspect organizations sought more robust analytics platforms to monitor ROI. However, Customer Journey Orchestration/Analytics (9%) might have been expected to rank higher. That’s something that must play a greater role as channels continue to proliferate.

Fearless replacements. Given the investment in cost and time implicated in replacing a multi-function marketing suite like those offered by Adobe, Oracle and Salesforce, it is notable that almost 10% of respondents did replace one in the period covered by the survey. That indicates a heavy financial investment, possibly including implementation consultants, and a heavy investment of person-hours too.

Untouched? The least replaced solutions on our list related to ABM and Identity Resolution. Given the importance of ABM, especially to B2B marketers, that might reflect satisfaction with existing solutions, or possibly a lack of significantly differentiated alternatives for organizations not looking to upscale to an enterprise solution. Identity Resolution might not be viewed as a separate tool from a CDP or DMP.

Replacement case: Going headless

Thomas Prommer, a marketing and technology consultant, acts as senior technology advisor for a $500-plus million retail company. This year, his client replaced a commercial CMS with a commercial headless model.

“We were moving toward a headless CMS, and away from enterprise closed-source walled gardens like Salesforce and Adobe and more toward a pure-play,” Prommer said.

With ongoing migrations, the organization prefers a modular set of tools vs. single-vendor ecosystems.

“The ecosystems will be best-of-breed for particular digital capabilities, including personalization and messaging,” said Prommer. “In this world, you don’t get all your services from one provider.”

Prommer said his organization seeks out the best-of-breed in each category, like personalization and messaging. He sees this trend toward modular ecosystems picking up steam in organizations that favor innovation, like retail and media, compared to industries like finance that tend to lag.

About The Author

Kim Davis is the Editorial Director of MarTech. Born in London, but a New Yorker for over two decades, Kim started covering enterprise software ten years ago. His experience encompasses SaaS for the enterprise, digital- ad data-driven urban planning, and applications of SaaS, digital technology, and data in the marketing space.

He first wrote about marketing technology as editor of Haymarket’s The Hub, a dedicated marketing tech website, which subsequently became a channel on the established direct marketing brand DMN. Kim joined DMN proper in 2016, as a senior editor, becoming Executive Editor, then Editor-in-Chief a position he held until January 2020.

Prior to working in tech journalism, Kim was Associate Editor at a New York Times hyper-local news site, The Local: East Village, and has previously worked as an editor of an academic publication, and as a music journalist. He has written hundreds of New York restaurant reviews for a personal blog, and has been an occasional guest contributor to Eater.

Originally Appeared Here

At the Customer Strategy & Pain Point Analysis (CSPA) conference by Huawei, Mr. John Giusti, GSMA Chief Regulatory Officer, shared the progress in reducing global carbon emissions and the ICT industry’s efforts to achieve the carbon neutrality goal.

With the use of mobile and network services for digital transformation, the mobile industry is helping other industries to reduce their carbon emissions. Research conducted by GSMA with the Carbon Trust found that the industry enables carbon reductions in a 10 times larger amount, equivalent to approximately 4% of global emissions.

GSMA has set up different initiatives to help the mobile industry in the journey to net-zero. In 2019, GSMA agreed to align its targets for the mobile industry to be net-zero by 2050. It has initiated three steps for this target: encourage more climate disclosure amongst members, create the ICT sector pathway to net-zero emissions, and support members to align their science-based targets.

Under GSMA’s initiatives, the mobile industry is transitioning to renewable electricity, one of the effective pathways to net-zero. Today, nine operator groups are members of the global RE100 campaign, and many operators have committed to renewable energy targets. GSMA is also helping the industry to achieve energy efficiency in networks. Many operators have been running energy efficiency programmes for years. For instance, Huawei promotes its PowerStar Solution to mobile operators, which won the GSMA’s 2020 GLOMO for ‘Best Mobile Innovation for Climate Action’ award.

Telecom Review believes digitization supports decarbonization. Carbon reductions are being enabled across the economy through smart technologies in various sectors, like smart cities and traveling. Climate change is real and happening, the mobile industry must bolster the efforts until the net-zero targets have been achieved.

About Telecom Review

Telecom Review was founded in 2005 and is today the leading global ICT media platform. With its different editions that cover all the industry’s updates in the Middle East, Asia Pacific, Africa and North America, Telecom Review has gained a stellar reputation for guaranteeing quality content, offering reliable information and addressing the most trending topics. Telecom Review has always been a pioneer in the ICT media industry by launching e-newsletters, digital flipping magazines and most recently, organizing virtual panels and webinars.

View source version on businesswire.com: https://www.businesswire.com/news/home/20210906005320/en/

Originally Appeared Here

Chris Howatson has changed the name of his agency to Howatson+Company, dropping any mention of Ant White.

Howatson, the CEO, had been working within the Clemenger Group, which CHE Proximity is a part of, for nearly 20 years. Ant White was the chief creative officer. 

But Ant White last month left Howatson + White, eight months after co-founding the agency. The agency had a strong record of picking up clients, including Belong, Allianz, and Maurice Blackburn. 

The sudden departure — and the closure of the company website and social media accounts — has not been officially explained.

However, today Howatson says White resigned to take “time out and spend more time with family”.

Chris Howatson now describes himself as founder and chief executive officer at Howatson+Company.  He is the sole owner.

 

The agency’s senior leadership team is unchanged with managing director Renee Hyde and executive creative director Gavin Chimes.

 

Howatson: “We look forward to continuing our client partnerships and delivering our model of creativity that supports all four Ps of marketing.

 

“We will continue our philosophies of overinvesting in senior talent, deeply partnering with our clients and shifting behaviour across the entire customer journey.”

 

Howatson+Company will continue to operate one model, multiple locations, with offices in Sydney and Melbourne.

 

Howatson says the agency is committed to an inverted triangle talent model.

 

“This is a key difference at Howatson+Company,” says Howatson. “We seek out the best multidisciplinary people who are motivated to act not just advise. Our practice leaders, especially in technology and media, are people who would be managing directors in agencies of single specialism. 

 

“Our expertise permits us to go beyond the scope of communications in client businesses, providing the most agnostic perspective available on how to best seek growth”

 

“We’re inspired by each other’s talent and what’s possible when our specialisms meet at points of intersection. This is where creativity is most prolific and where we create the greatest commercial advantage for our clients.

 

“We have always practiced creativity as a philosophy not a person or department. And this why.”

 

He says the vision remains to create an agency that endures over the decades to come, being a lighthouse for Australian creativity, influencing people and culture the world over.

Have something to say on this? Share your views in the comments section below. Or if you have a news story or tip-off, drop us a line at adnews@yaffa.com.au

Sign up to the AdNews newsletter, like us on Facebook or follow us on Twitter for breaking stories and campaigns throughout the day.

Originally Appeared Here

1. Home
2. MBA Watch
3. Mr. Opportunities In MBB

About Me:

Born in rural, I was the first-generation college student who attended top local business school. I worked tirelessly to transform myself since then. Professionally I tried to advance my career to be among the youngest management members in a Tech unicorn. Personally, I have been working on youth empowerment projects which delivers real impacts.

Details:

Undergrad School: Top Local Business School

Undergrad Major: International Business

GPA: 3.4

GMAT: 710

Age: 29, 
Ethnicity: Asian or Indian

Extracurriculars:

Board of Management – Founded mentorship programs, which connected hundreds of members across generations becoming the signature program of alumni for years. Self-initiated a project to support poor children after natural disaster, called for the funding of more than USD10K, helping more than 3,000 children. Vice President of Research Club in the university, promoted academic activities.

Work History:

Title: Head of Customer Strategy in Regional Unicorn

Industry: Technology

Company: Start-Up

Length of Employment: 3 yrs, 6 mos

Title: Senior Consultant

Industry: Consulting

Company: Top Firm

Length of Employment: 3 yrs, 6 mos

Big Life Wins:

– Won regional awards (Asia-pacific region) for best individuals or teams in 2 consecutive quarters when working for a top marketing research firm.
– Won a million-dollar research project with 2 years of experience.
– Among the youngest Senior Manager in a Tech unicorn in South East Asia.

Post MBA Goal:

Look for opportunities in MBB.

Odds:

Join in! Click here to assess the odds of Mr. Opportunities In MBB

The Community Currently Rates The Odds At: 8%

See what the P&Q Community has to say

Rate The Odds of Acceptance

Originally Appeared Here

As we’ve settled into our new world of hybrid work, employers may think they’ve weathered the storm of the “great resignation.” But employees are still struggling with professional dissatisfaction — and they’re still looking to jump ship if they don’t feel supported at work.

This month’s Human Workplace Index, a monthly survey released by HR tech company Workhuman, found that, if anything, the droves of workers leaving jobs will only grow in the months ahead. Of the 1,000 full-time U.S. workers surveyed, 32% are anticipating leaving their current post, and 48% of those folks are planning to do so “as soon as possible or within the next 30 days” — an increase of 20 percentage points over the previous month.

“It’s not really a great resignation because if everybody’s doing it, it’s really a great talent swap,” says Chris French, EVP of customer strategy at Workhuman. “Employers are either a winner or loser of that. And the winners are going to be the people who create an environment where humans want to work.”

Read more: Long story short: Help your employees feel safe amid COVID fears

The key to winning, French says, is creating human connection. Workhuman’s platform helps bring social recognition and gratitude to the workplace, serving six million employees globally and allowing managers and colleagues to celebrate each other’s achievements and efforts.

“We know that if someone is recognized at work five times in a year, they’re 22% less likely to leave,” he says. “Especially right now, in a work environment where people are remote or hybrid, those human connections become a critical component to winning.”

But recognition can look and feel different to all workers, and Workhuman’s latest survey shows that 70% of men feel “very valued” at work while 47% of women feel “only somewhat valued.” Relatedly, people of color report feeling less valued than their white colleagues.

Being mindful of your own biases and behaviors, French says, is step one toward creating more equity. But leaning on tech tools can help nudge us in the right direction, too. “Our software uses AI to essentially look at feedback and recognition and say, ‘Hey, is that what you really meant?’” French says. “For example, telling someone ‘You did a great job on that project, I wasn’t sure you’d be able to pull it off, but you did it,’ might sound like great feedback in your mind, but to the recipient, it might land in a different way. We can help identify and avoid those kinds of potholes.”

Read more: The 10 best states for work-life balance

Even for the employers who think they’re effectively celebrating good work, it may be falling flat. Seventy-six percent of survey respondents said they’ve taken on more work during the pandemic, and while 53% admitted that their workplace recognition has increased, a depressing 37% said they don’t believe that recognition is authentic.

French urges employers to consider not just recognizing their staff, but empowering staff to recognize colleagues, as well.

“Recognition can be great, but if it’s coming from some talking head within the company that a worker’s never met, it might not go as far,” French says. “So recognition isn’t just the company’s job or the manager’s job. It’s really everyone’s job — because I guarantee you that if the person beside an employee, working on the same project, says, ‘Hey, I couldn’t do this without you,’ that’s undeniably authentic, and appreciated.”

Originally Appeared Here

Fueled by the pandemic, the leading executive digital search agency has seen live-streaming become an even more popular choice for many businesses and organizations. Top companies have taken advantage of social media live stream options. Churches have transferred to live streams. Schools have implemented it into their systems. Even fundraisers have made the shift.

According to the Content Marketing Institute, live streaming tripled between 2019 and 2020 from 13% to 35%. It’s easy to understand why this method has become one of the top strategies for companies to communicate with the target market. It is easy to navigate and a relatively inexpensive way to connect with your audience. Assuming you have all the right tools to execute quality content, all you have to do is push a button.

Here are some benefits the leading chief digital officer executive search firm has discovered when using live-streaming as a resource.

Why Chief Digital Officer Executive Search Firm Recommends You Add Live-Streaming To Your Marketing Strategy:

Live Streaming Can Provide Community

During times like this, customers are comforted when market leaders inspire and guide them through the storm. By creating a community that shares a common interest, your brand can be associated with the positive engagement that occurs when like-minded individuals have a shared experience. This is something that is just not possible through one-way communication e.g. emails, social media posts, or blog posts.

People crave human interaction. They want a place to share their thoughts, opinions, and challenges. A place where everyone understands their point of view and can relate. Live streaming with chat functionality, lets the viewers do just that. They can ask questions, react to certain topics with emojis, read other comments, and interact with others.

Not only are you creating a community but this is also a great opportunity to improve your product or service based on real-time feedback.

Live Streaming Can Provide Personalization

According to the leading executive digital search agency, personalization in the customer journey is no longer a luxury. Today’s customers expect that brands know them based on their interactions and past purchase behavior. They expect brands to tailor the buying experience to their needs—and even their future wants. Without that personalization, customers tend to lose interest quickly.

Fortunately, the constant evolution of technology has made it easier for marketing professionals to understand their customers based on data they have acquired. Companies can now provide a better-curated list of products, blogs, and recommendations.

Adding a live stream into the mix is another opportunity to add data points to your customer profiles. What kind of live stream topic is collecting more viewers? Do users interact with you during the live stream? What are the viewers saying? This is your chance to communicate with the viewers and learn their likes and dislikes to better align your customer experience and buying journey to your user’s expectations.

As the leading chief digital officer executive search firm, we highly recommend top companies constantly test new strategies and methods. The more data you have, the better opportunity to create a robust customer experience. Utilizing tools like live streaming is just one area that may provide additional insights. Make sure you have the right marketing talent to innovate and continue to optimize the customer journey.

Author: Bob Van Rossum

Follow @BobVR

Bob Van Rossum is President of MarketPro. He has been a leader in the a marketing executive search and staffing industry for more than sixteen years. He has placed executive marketing talent in every industry from CMOs to VPs and everything in-between, in every marketing discipline at companies of every size. Connect… View full profile ›

Originally Appeared Here

By Nita Blake-Persen, RNZ News Checkpoint reporter

A former Air New Zealand flight attendant who is now at the frontlines of Auckland’s covid vaccination rollout says it is not a career change she ever anticipated — but one she couldn’t be more proud of.

Coral Davies was made redundant last year after working with Air New Zealand for nearly 33 years.

While a covid-related redundancy isn’t how she would have chosen to leave the industry, looking back she said it gave her time to reflect and see what she wanted to do next.

After working at an electoral booth in October, then supervising NCEA exams, she decided retirement wasn’t for her and she wanted to do something in the community that she truly believed in.

That led to her applying to the District Health Board to work at the vaccination sites – and she is now the supervisor at the Albany centre.

People queue for vaccine appointments booked at the Albany Vaccination Centre. Image: Rhonwyn Newson/RNZ

She loves it there — welcoming people, answering questions, making sure they have everything they need and that the clinic runs smoothly.

Davies said many of the skills she had developed at Air New Zealand transferred over — particularly around the customer journey and making sure it was a good experience for people.

She is not the only former Air New Zealand staffer there — former flight crew and baggage handlers have also found new jobs using their carefully honed customer care skills.

“I did say to somebody one day – gosh it’s a great job, it’s like being on aircraft without the aeroplane.

“And it’s great to see people walk out going ‘wow that was amazing’ – when actually they’ve come to have a needle put in their arm quite frankly!”

Davies’ care and enthusiasm has gone somewhat viral this week — her daughter Emily visited the clinic to get her own vaccination and tweeted about it, writing:

“Mum was made redundant after 33 years with AirNZ last year and yesterday I got to see her thriving in her new role as a supervisor at a vaccination centre. She treats every person coming in for a vaccine like they’re stepping in to business class. It’s fabulous!”

Mum was made redundant after 33 years with AirNZ last year and yesterday I got to see her thriving in her new role as a supervisor at a vaccination centre. She treats every person coming in for a vaccine like they’re stepping in to business class. It’s fabulous! 🥂

— Emily (@EmilyJDavies) August 29, 2021

The tweet has become a bright spot in an online world which can look pretty bleak right now — at last count it had 19,000 ‘likes’.

Davies said the feedback had been overwhelming but also exciting.

“We should be treating people like they’re stepping into business class quite frankly – every person that steps into a vaccination site for their vaccine is actually doing something to keep all of us safe, so from my mind they deserve us to treat them like they are royalty coming into the site.”

Davies stressed she was just one part of a big team making the vaccination rollout happen – and had this advice for anyone facing a similar fork in their career road.

“It may not be where you thought you were going to be in the first place, but it could be just as great and just as much fun.”

This article is republished under a community partnership agreement with RNZ.

Originally Appeared Here

SAO PAULO and NEW YORK, Aug. 31, 2021 /PRNewswire/ — Cargo Expreso, a Grupo Almo company in the business of delivering parcels and couriers in Central America, has partnered with LogiNext, a global logistics deep tech company. The main driver of this partnership is to accelerate its digital transformation and deliver a superior customer experience, a process that is led by KPMG.

As a part of this collaboration with LogiNext, Cargo Expreso will implement a state-of-the-art transportation automation platform on top of its existing processes, to speed up operations, from the receipt of a package to the delivery to the recipient. The Oracle CX CRM technology will be connected in real time to LogiNext and Oracle ERP , which will facilitate the customer journey, optimizing and digitizing parcel delivery and added services.

“The customer is at the center of our entire strategy. In this new digital age, we needed to take this step and implement technologies that allow us to provide a better experience to our customers. We started this transformation some years ago and today, in partnership with LogiNext, Oracle and KPMG, we continue this process by adopting new technologies that can easily fit existing systems and that will contribute to the growth of the company,” expressed Mario Tejada, Chief Executive Officer, Grupo Almo.

The Post and Parcel industry has an estimated value around $400 billion USD in 2020 and is growing at 8-10% annually. eCommerce has grown exponentially, and this has given a huge impetus to digitization in the Courier, Express and Parcel industry, using digital automated transportation management systems to improve operational efficiency and pave the way for the future of parcel delivery.

“Most of our clients, including Cargo Expreso, have a large network of their own carriers built over the years. Bringing in all the stakeholders like their shippers, carriers, drivers, dispatchers and the end customers is almost always the first priority. What we have been able to achieve in a short term and a relatively low cost of technology is truly unparalleled and sets the tone for the future of the Courier, Express and Parcel industry,” says Dinesh Dixit , Vice President of Account Excellence at LogiNext .

About: www.loginextsolutions.com and www.cargoexpreso.com

Media Contact:

admin@loginextsolutions.com 

+1 339 244 0380

View original content to download multimedia:https://www.prnewswire.com/news-releases/cargo-expreso-expects-to-increase-market-share-in-express-deliveries-with-loginext-and-oracle-powered-technology-301366426.html

SOURCE LogiNext

Originally Appeared Here

It’s easy to get overwhelmed managing customer relationships when emails, contact notes, invoices, and documents are spread all over the place and impossible to track. Businesses in the built environment industry need to invest in a customer relationship management (CRM) software, which is why Total Synergy has built one in their Synergy software. Read on to learn more about SynergyCRM.

SynergyCRM puts the ‘central’ in ‘centralised hub’

With SynergyCRM, your customer information is all in one place. This means that unlike other CRM apps, you manage your client data in the same place as your project information.

For instance, each opportunity you create in the CRM is reflected immediately in your revenue forecasting and capacity planning in Synergy.

With SynergyCRM, you’ve got a centralised hub for customer details that enables you to track your opportunities. All in one place and all integrated into your business platform.

SynergyCRM tracks accurately and saves time

You can use the SynergyCRM kanban board to track your customer journey through the business pipeline from inception of a prospect all the way through to winning a project. No more sifting through emails and files to find what you need in the sales process.

You can log activities, assign to-dos, and check contacts, all in one place. And since it’s shared, you can easily see if someone else has been talking to your contact.

SynergyCRM enables you to get to know your customers… in detail

Save time piecing together your customer knowledge, with all your customer data in one centralised location. Of course, you get the usual CRM data such as call and email history, recent projects, associated relationships, activities, and to-dos. But with SynergyCRM you can also gain extra customer insights from your Synergy data – such as the lifetime value of the customer, average project value, how often you get awarded projects… and how many you bid for or even checking a customer’s average time to pay an invoice.

SynergyCRM gives insight into all your opportunities

It’s important that you know how you’ve won opportunities, but it’s also important to know why you’ve lost opportunities. With SynergyCRM, you get a broad-view understanding of all the opportunities you’ve had – won or lost – so you can learn from them all.

SynergyCRM keeps you attuned to your customer with information that’s targeted, relevant, and up-to date in one central location. It gives you real-time insight into the sales process that allows you to make informed decisions, act quickly, and get back to the work you love — designing our built environment.

Originally Appeared Here

ANCHOVY. PLC, in collaboration with NIU and Onest Data was recently commissioned to rebuild the e-commerce website for Crosscraft, one of Malta’s leading retailers for household appliances. 

Benji Borg, ANCHOVY founder

Faced with changing consumer demands and increasing competition from companies and start-ups, the white goods distributor felt the time had come to change its approach. It decided to adopt a digital-first strategy, involving the rollout of connected appliances that will generate valuable data and open up opportunities to sell consumers ancillary products and services. The overarching objective was to boost the top line by providing products and services across the full consumer journey.

Understanding the customer’s requirements was paramount, so the website design exercise was preceded by a market research and intelligence gathering project led by Onest. This was done to provide intelligence allowing Crosscraft to solidify their position as a market leader while highlighting the needs, wants, and frustrations of both their existing customer base and their internal staff. This gave the digital experts the opportunity to strategically reposition their brand and digital presence in a way that provides maximum benefit to both their customer base and internal operation.

Matthew Sammut, NIU co-founder

With intelligence in hand, the goal was to design an online shopping experience beyond anything currently available on the Maltese market. One of the main considerations was to ensure that the website caters for the wide variety of ages and skill sets that make up Crosscraft’s customer base, allowing everyone to easily identify and purchase the perfect product for their needs while putting the spotlight on the superior customer service offered by Crosscraft.

Crosscraft director Robert Farrugia Vella confirmed that: “The business is already clearly seeing the benefit of the new digital experience, with more revenue than ever before originating through digital channels. Customer feedback has been overwhelmingly positive, encouraging us to continue our journey with ANCHOVY. by continuously improving every aspect of our digital presence” 

Benji Borg, ANCHOVY founder added: “By adopting data-driven and consumer-centric business models, Crosscraft has transformed its offering and enhanced its portfolio with digital features.”

ANCHOVY is made up of a group of digital natives from across the globe. ANCHOVY provides services across the full business landscape. Focused on the digital connection of your business ANCHOVY can research and identify new opportunities throughout your customer journey and help you define, design and develop brand initiatives so they are market ready.

Independent journalism costs money. Support Times of Malta for the price of a coffee.

Support Us

Originally Appeared Here