Mailchimp provides clients with an all-in-one integrated marketing platform equipped with features for audience management, customer relationship management, behavioral targeting, segmentation, marketing automation, analytics, A/B testing, creative tools, and a suite of integrations. The company wants to provide its customers with a single platform that can manage data, marketing channels, and insights from the same place.
Braze is a customer engagement platform provider that works with clients in retail, e-commerce, financial services, travel, hospitality, media, and other industries. In addition to its onboarding services, Braze’s platform is equipped with cross-channel messaging tools, email marketing, reporting, analytics, A/B testing tools, AI-enabled insights, and more.
Intercom is a customer communications and conversational relationship platform that provides users with conversational support, marketing, and engagement tools. The company works with clients of all sizes across e-commerce, education, healthcare, and financial markets. Intercom’s platform includes various management tools, business messenger functionalities, a customer data platform, and integrations.
Weave is a customer communications platform developed to help users attract new customers, maximize retention, and optimize engagement. The company primarily works with small businesses operating in the home, healthcare, and professional services markets. Weave’s features include always-open mobility, customizable support services, payment functionalities, and more.
See the complete 2021 Forbes Cloud 100 list.