Martech Outlook | Monday, July 04, 2022
Intelocate is the go-to platform for multi-location companies who wish to combine work management, issue reporting and resolution, and communications into a single, simple dashboard.
FREMONT, CA: The location provides an advantage in manufacturing. As a result, many manufacturers have many sites in various locations. On the other hand, managing several work sites has its own set of difficulties. Manufacturers face the danger of confusion and inconsistency. In addition, mismanagement of several sites can harm client relationships and negate any advantage you might have gained by expanding big.
To tackle the above issue, CellOnly, a leading Verizon Authorized Retailer, declared collaboration with Intelocate. This Toronto-based company will supply the CellOnly organization with its multi-location operations platform.
Intelocate is a multi-location business’s issue reporting and resolution, task management, and communications tasks into a single, easy-to-use platform.
“Providing our front-line team faster responses and resolutions to issues is our priority as an operations team. Intelocate helps us achieve this by centralizing issues and delivering them to the right people with less back-and-forth communication,” said Ryan Bowden, Facilities Manager at CellOnly. “By also being able to send tasks to our front-line, they have a clear view of the day’s priorities.”
“It’s essential that the modern telecommunications retailer has a platform that reflects the fast-pace of the industry,” said Tim McLaughlin, VP of Sales for Intelocate. “This partnership will allow CellOnly to reap the benefits of our platform when it comes to Issue Reporting and Resolution, Task Management, and Centralized Communications. By consolidating these key operational functions into a single platform, and removing barriers for location-based staff, CellOnly will be able to focus on elevating their already high level of customer experience as the organization grows coast to coast.”
CellOnly will receive a platform from Intelocate that includes issue reporting and resolution, task management, centralized communications, and other essential components of day-to-day corporate operations, such as vendors, physical assets, human resources, and facilities.