No one in the self-storage industry wears more professional hats than a facility manager. The role requires you to be adept at sales, customer service, maintenance, marketing, revenue management, security, technology and more. And the hats change as the industry evolves. To ensure you’re wearing them all with confidence and exceling in your role, consider the following education videos recorded at this year’s Inside Self-Storage World Expo:
- The 5 Levers Every Self-Storage Manager Must Pull to Maximize Facility Revenue
- Changing the Psychology of Self-Storage Rentals: A Tiered-Value Approach to Unit Pricing
- Better Leads and More of Them: Matching Your Self-Storage Marketing to the New Customer Journey
- Hiring Services for Your Self-Storage Business: How to Vet and Choose Vendors and Negotiate Like a Pro
- Zero Tolerance for Rent Loss: Ways to Prevent and Collect Self-Storage Debt
- The Add-On Advantage: Current and Emerging Profit Centers to Boost Self-Storage Revenue
- Management or Leadership? Discovering the Right Mix to Be a Self-Storage Superstar
Available for pre-order and on schedule to be delivered to customer accounts by June 24, these sessions will be viewable in a convenient, streaming format. They can also be purchased individually or as part of several discount packages: the Management Package, Operator Essentials or Total Solutions. Choose the one that works best for you … Each provides significant savings! And they’ll all help you wear the right hats to take on any operational challenge.