Railway service users are being warned to carefully consider their routes after transport bosses say the bank holiday weekend is set to be a busy one.
Major improvement work, which will be carried out on the West Coast Main Line route between Birmingham New Street and London Euston, is likely to cause quite a disruption for commuters.
Chiltern Railways looks set to be the only direct route for customers travelling between the two cities, and the operator has amended their timetable and strengthened services.
Customers are being advised to arrive early and allow extra time to complete their journey.
Eleni Jordan, Commercial and Customer Strategy Director for Chiltern Railways, said: “Chiltern Railways are doing all that we can to make sure that those who need to travel by rail can do so over the Bank Holiday.
“While we have strengthened services, we anticipate our trains will be busier than usual and social distancing may not be possible on all services.
“Customers should allow extra time for their journey and ensure that they check the Chiltern website or download the app for the latest information.”
Dave Penney, Network Rail’s Central route director, said: “We’ve worked hard to minimise disruption for passengers throughout spring and summer – including moving some work over the Easter and Spring bank holidays.
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“We are carefully balancing that with carrying out essential improvements and maintenance to provide a safe and reliable railway and are working with all train operators between London and Birmingham to minimise disruption as much as possible.”
Customers who do need to travel are advised to:
- Allow extra time for their journey as queuing systems will be in place at larger stations,
- Travel during off-peak hours where possible,
- Book tickets via the website or Chiltern App and use contactless payments wherever possible,
- Check their journey before travelling,
- Maintain social distancing onboard trains and at stations,
- Wear a face mask at stations and on trains unless exempt,
- Regularly wash their hands before and after their journey.